Refund policy
Thank you for shopping at Nightloop. We want you to be fully satisfied with your purchase. Please review our refund policy below.
Returns You have 30 calendar days from the date you received your item to request a return. To be eligible, the item must be unused, in its original condition, and in the original packaging.
Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 5 to 10 business days.
Damaged or Defective Items If your item arrives damaged or defective, contact us right away at nightloop0716@outlook.com so we can make it right.
Shipping Costs Return shipping costs are the responsibility of the customer, except in cases of a damaged or defective item.
Contact Questions about your refund can be sent to nightloop0716@outlook.com.